Passion, positive thinking and great staff – the keys to Macville Holding’s success
With backgrounds and experience in hospitality and construction, Aziza and Adam Allister launched Macville Holdings after seeing a gap in the market. “We saw a need in construction management, which is Adam’s background,” Aziza recalls. “There was a need for professionals to deliver projects on time, safely, and on budget. And then the rest of the services flowed on from there. It was a very natural, organic process.”
The rest of those services include Aziza’s speciality in hospitality, as well as security, civil, mining and industrial training. As Adam recalls, the training aspect of the business arose from yet another need they identified while working in construction management. “We’d have contractors and other workers come on site without the necessary paperwork and what they needed to do the work, and that was delaying the jobs,” he says. “So we saw a need to bring in training and safety sections for the projects, to provide those services for our clients in construction management.”
Aziza and Adam pride themselves on Macville’s outstanding safety record, and it’s a key focus of the company. “It’s a big part of our business,” Adam explains. “So far we’re around 2,500 days injury-free. So obviously we’re looking to maintain and improve on that.” When asked about the hassles that safety restrictions can impose, Adam’s response is that’s only true if safety procedures are mismanaged. “There’s a stigma that safety puts delays on projects and is more expensive,” he says. “But it just needs to be managed correctly. We want all our staff and contractors to go home in the same condition they arrived in. If you have the right staff in place, there’s no issues with costs or delays.”
Macville also have a reputation for completing projects ahead of time. They constructed the largest shed in the southern hemisphere and they did it in 5 weeks – 35 weeks ahead of the original 40 week time period. “We also delivered that project incident and injury free,” Adam says proudly.
A key part of Macville’s success are their staff. “In our office, we have 6 permanent staff,” Aziza explains. “But every job means the number of staff we have varies. We can go from 6 to 250 employees within 24 hours.” Aziza credits their permanent staff with being multi-skilled, and her pride in them is clear. “They can do almost everything that Adam and myself can do,” she says.
Looking ahead to the future, Adam and Aziza are working on their digital strategy. With a Facebook page established, they’ve also got a website due to launch soon and new Twitter and Instagram accounts. In terms of business growth, Aziza says that the sky’s the limit. “We’ll continue with our current business model,” Adam adds. “It’s working so well.”
So what advice do Adam and Aziza have for anyone who’s thinking of launching a business with a diverse range of services?
- “Know your products, know your market, and get ready for long hours, 7 days a week,” says Adam.
- Believe in yourself – “It’s got to be a passion,” Aziza advises. “You don’t want to be thinking ‘ugh, I’ve got to go to work.’
- Get the right staff on board – “Your staff are a very important part of a diverse business,” Aziza explains. “If you don’t have the right staff, you’re not going to get very far. They need to share your passion.”
This article is designed to provide a summary and general overview of the subject matter covered for your information only. It is not intended to be nor should it be relied on as a substitute for professional legal and financial advice. You should seek your own independent legal and financial advice before acting or relying on any of the content contained in this article. ANZ makes no warranties or representations regarding the accuracy, currency or completeness of the content contained in this article. No liability is accepted by any member of the ANZ Group of companies for any error or omission, or any loss caused to any person relying on the information contained in this article, except where such liability cannot be excluded.